Cisco Switch Catalyst 9300
C9300-24P-A
The Cisco® Catalyst® 9300 Series Switches are Cisco’s lead stackable enterprise switching platform built for security, IoT, mobili
Solution
Support Contracts and SmartNet
Entitlement registered under the end user name in every country we ship to
Hardware without entitlement is hardware without software updates or replacement. Support is quoted with the equipment and registered to the party that actually operates it.
Process
The Six Steps We Work Through
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01
Entitlement Review
Existing contract coverage and gaps mapped against the deployed serial list
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02
Level Selection
Response level chosen against how quickly each site actually needs a replacement
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03
Registration
Contract written under the end user name rather than the reseller name
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04
Serial Reconciliation
Serials reconciled between the asset register and the contract
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05
Renewal Calendar
Expiry dates tracked and quoted ahead of lapse rather than after
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06
Escalation Path
A named contact for cases the vendor portal does not resolve
Relevant Products
Categories This Solution Draws on
Related Products
Frequently Supplied Under This Solution
Cisco Switch Catalyst 9300
C9300-24P-E
The Cisco® Catalyst® 9300 Series Switches are Cisco’s lead stackable enterprise switching platform built for security, IoT, mobili
Cisco Switch Catalyst 9300
C9300-24S-A
The Cisco Catalyst 9300 Series switches are Cisco’s lead stackable enterprise switching platform built for security, IoT, mobility
Cisco Switch Catalyst 9300
C9300-24S-E
The Cisco Catalyst 9300 Series switches are Cisco’s lead stackable enterprise switching platform built for security, IoT, mobility
Where It Applies
Industries Cases and Guides
Industry
Data Center
Top of rack aggregation and compute delivered in phased increments
Industry
Enterprise Campus
Access layer wireless and branch edge on one standard across every site
Industry
Service Provider
Access aggregation and managed CPE hardware with consistent supply
Project Case
Regional Bank Branch Refresh Across 140 Sites
Project Case
Hosting Provider Repeatable Node Build
Comparison Article
New Versus Refurbished Network Hardware What Actually Changes
Start with a Bill of Materials Review
Send the list as it stands. The review is where most supply risk gets removed and it costs nothing
No forms No sign up Replies within one working day
FAQ
Support Contracts and SmartNet Questions
Where Does This Process Start
At the bill of materials rather than at the purchase order. Most of the value is in what gets caught before anything is committed.
How Long Does the Review Take
A straightforward list is reviewed within a working day. Programmes with licence tiers and long lead items may take two.
What If a Line Is Discontinued
We say so and propose the successor or an equivalent with the differences stated plainly rather than substituting quietly.
Can Deliveries Be Staged
Yes. Staging against your programme calendar is normal on multi site work and avoids paying to store hardware you cannot install yet.
Do You Provide Documentation for Audit
Yes. Serial lists commercial invoices packing lists and certificate packs in the format your client or auditor requires.
Is There a Minimum Project Size
No. The same review applies to a single unit and to a multi wave programme although the staging and forecasting elements only matter at scale.