GOOD SERVICE MAKE THE DIFFERENCE
1, How to buy from us?
Step 1: Enquiry
Please offer us your inquiry list.
Step 2: Quotation
When get your enquiry, our sales will quote for you soon.
Step 3: Confirming Details
Confirm our quotation, the Shipping and Payment methods.Please send us PO for locking the ordered items first.
Step 4: Proforma invoice
Our sales will send the proforma invoice with payment information once you confirm on the inquiry items.
Step 5: Payment
Please share us the payment slip once it done there, We will prepare the order for you.
Step 6: Shipment
We will share the Tracking Number for you accordingly.We can also use your company shipping account.
Step 7: Delivery Confirmation
When get the goods, please confirm the receipt to our sales.
Itech SMARTnet makes paying for your orders easy by providing a range of convenient payment options.
What are the payment terms we can do?
PayPal: Select PayPal as your payment method when you check and the small amount orders.
Advantages of using PayPal:
Payment is traceable. You can trace the status of your payment using your PayPal account.
Payment does not require you to use your credit card online (you can transfer directly from your bank account). If you do use your credit card through PayPal, won’t see your credit card number, minimizing the risk of unauthorized use.
Wire Transfer: We will email you an invoice and hold the shipment until we receive payment. Please do not send money until you get an invoice from us which will have our bank info on it.
Western Union: We will Email you an invoice and hold the shipment until we receive payment. Please do not send money until you get an invoice from us which will have our bank info on it.
Money Order/Cashier Check/Escrow: We also accept these payment terms that customers’ need.
How to claim warranty case?
1, Before shipping back goods to us, please contact us to tell the issues you are having. Most of problems we are able to sort out by providing the technical support.
2, If there are irremediable defects happening to the devices, you can return them back to us for repair or replacement under our twelve months warranty. You can contact us directly.
Please do not do returning without our directions.
3,We will arrange the new replaced or repaire case then.