FAQ

Most frequent questions and answers

Yes! We offering original Cisco, Huawei, HPE and Fortinet products for all kinds of clients, such as resellers, system integrators and end-users. So the quality is 100% guaranteed.
We will check all of your order during the packing stage to make sure right products are sent to the right place.
For used items, our team will do complete test before shipment so that the products can work well when you receive them.

We can ship them by international couriers, including DHL, FedEx, EMS, UPS (if you have UPS,TNT account).

Yes, you can use your shipping account to ship the order.

Drop shipping is common among the Electronretailing business. In Drop shipping the retailer does not keep goods in stock but instead transfers customer orders and shipment details to the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.
Just order the same way as usual, but you need to pay attention to the following notes.
Please note that if there exist import taxes, it needs to be paid by consignee.
More Notes: as buyer/drop-ship vender, you need to inform your customers about taxes. Of course we will do whatever we can help you to minimize the tax burden if you have special packing/declaration instructions.

All imported merchandises are subject to Customs clearance in every country.
According to our general terms and conditions, you place an order and we will fulfill your order. But you had better to find out the clearance requirements in advance apply in that country, including taxes and policies, etc.


It is known that all imported merchandises will have to pass through Customs, and the customs have the right to hold and inspect your merchandise according to their policies.
Every country’s Customs has different policies, and these policies depends on different occasions, more examples you can check:
…from port to port
…from day to day or from one Custom’s staff member to another
…depending on the volume of packages requiring clearance on any particular day
…depending on the security levels and political climate of the moment
…depending on the package shipment method
…depending on the package origin
…depending on the package, weight, shape, packing, size, profile, etc
…depending on the package contents
…depending on the declared or assessed valuation of the package contents
…depending on the paperwork accompanying the shipment
…depending on random inspection timetables or scheduled batch checks for particular criteria

As the importer, you will be responsible for customs duty and any issues that may arise from an inspection or hold. Typically, the consignee of the shipped packets is taken as the importer in any case.

It is required 100 payment advanced for stock items, And 15%-25% down payment, the rest before shipping for backing order lead time.

The lead time is usually take about 5-7 days except special regions.